Retargeting Strategies for B2B: Converting Website Visitors into Leads
Retargeting Strategies for B2B: Converting Website Visitors into Leads
For B2B companies, the majority of website visitors are not ready to convert on their first visit. In fact, research shows that only 2-5% of website visitors convert on their first visit. This is where retargeting becomes essential—a powerful strategy that allows you to reach the 95-98% of visitors who did not convert the first time.
This comprehensive guide will show you how to build effective retargeting strategies that convert website visitors into qualified leads.
Understanding Retargeting
What is Retargeting?
Retargeting (also known as remarketing) is a form of online advertising that can help you keep your brand in front of bounced traffic after they leave your website. When someone visits your site but does not convert, retargeting allows you to show ads to them as they browse other websites.
Why Retargeting Matters for B2B
The B2B Challenge:
– Longer sales cycles
– Multiple decision-makers
– Complex evaluation processes
– Higher value conversions
Retargeting addresses these challenges by:
– Maintaining brand awareness
– Nurturing prospects through the funnel
– Increasing conversion rates
– Maximizing ad spend efficiency
Types of Retargeting
Site-Based Retargeting
Targets people who visited specific pages on your website.
Segmentation Options:
– All visitors
– Specific product/service pages
– Pricing page visitors
– Demo request page visitors
– Blog readers
– Contact page visitors
Search Retargeting
Targets people who searched for relevant keywords but did not visit your site.
Use Cases:
– Competitor keyword targeting
– Category keyword targeting
– Solution keyword targeting
Email Retargeting
Targets people who opened or engaged with your emails but did not convert.
Integration:
– Connect email platform with ad platform
– Target email list members with ads
– Segment by engagement level
Building Your B2B Retargeting Strategy
Step 1: Define Your Audiences
High-Intent Audiences:
– Demo request visitors
– Pricing page visitors
– Contact form completers
– Free trial sign-ups
Medium-Intent Audiences:
– Product/service page visitors
– Case study readers
– Webinar registrants
– Blog engagers
Low-Intent Audiences:
– General website visitors
– Homepage visitors
– About page visitors
Step 2: Set Up Conversion Tracking
Essential Conversions to Track:
– Demo requests
– Quote requests
– Form completions
– Content downloads
– Email sign-ups
– Phone calls
Step 3: Create Custom Audiences
Audience Definition:
– Time-based segments (7-day, 30-day, 90-day)
– Page-specific segments
– Action-based segments
– Engagement-based segments
Retargeting Ad Strategies
Awareness Stage
Goal: Increase brand familiarity
Ad Types:
– Display ads
– Video ads
– Native ads
Messaging:
– Brand storytelling
– Industry thought leadership
– Educational content
Frequency:
– Lower frequency (2-3x per week)
– Broader audience
Consideration Stage
Goal: Educate and nurture
Ad Types:
– Case study ads
– Comparison guides
– Product information
Messaging:
– Problem-solution content
– Social proof
– Feature highlights
Frequency:
– Medium frequency (3-4x per week)
– Targeted audience segments
Decision Stage
Goal: Drive conversion
Ad Types:
– Conversion-focused ads
– Limited-time offers
– Retargeting with special incentives
Messaging:
– Clear calls to action
– Urgency and scarcity
– Risk reversal (guarantees, trials)
Frequency:
– Higher frequency (daily)
– High-intent audiences only
Platform-Specific Strategies
Google Ads Retargeting
Audience Options:
– Standard remarketing
– Dynamic remarketing
– In-market audiences
– Customer match lists
Best Practices:
– Use responsive display ads
– Create custom combinations
– Exclude converted customers
– Set frequency caps
LinkedIn Retargeting
Audience Options:
– Website visitors
– Contact list uploads
– Company engagement
Best Practices:
– Use sponsored content
– Target by company size
– Focus on decision-makers
Facebook/Instagram Retargeting
Audience Options:
– Website traffic
– Engagement audiences
– Customer lists
– Lookalike audiences
Best Practices:
– Use carousel ads for content
– Test video retargeting
– Leverage lead gen forms
B2B-Specific Retargeting Tactics
Content Nurturing
Strategy:
– Retarget blog readers with related content
– Show relevant case studies
– Promote webinars based on interest
Example:
Visitor who read “Manufacturing ERP Guide” → Retargeted with “ERP Case Study: 40% Efficiency Gains”
Product Education
Strategy:
– Target product page visitors with feature education
– Show comparison content
– Highlight use cases
Example:
Visitor who viewed “Industrial Equipment” → Retargeted with “Equipment Selection Guide”
Demo Follow-Up
Strategy:
– Retarget demo requesters who did not convert
– Show success stories
– Offer consultation alternatives
Example:
Demo request visitor → Retargeted with “Customer Success Story: Similar Company Results”
Measuring Retargeting Success
Key Metrics
Reach Metrics:
– Audience size
– Frequency
– Reach percentage
Engagement Metrics:
– Click-through rate
– View-through conversions
– Cost per engagement
Conversion Metrics:
– Conversion rate
– Cost per lead
– Return on ad spend
Attribution Considerations
View-Through Attribution:
– Credit for conversions from ad exposure
– Important for brand awareness campaigns
– Set appropriate attribution windows
Common Retargeting Mistakes
### Mistake #1: Broad Audiences
Create specific audience segments for better targeting.
### Mistake #2: No Frequency Cap
Too many ad exposures lead to fatigue and negative brand perception.
### Mistake #3: Generic Messaging
Create specific ads for each audience segment.
### Mistake #4: Ignoring View-Through
View-through conversions often represent significant value.
### Mistake #5: No Exclusion Rules
Exclude customers and converted leads from retargeting.
Conclusion: Retargeting as a Revenue Driver
Retargeting is not just an add-on to your marketing strategy—it is an essential component that can dramatically improve your conversion rates and ROI. By reaching the visitors who did not convert on their first visit, you can turn lost opportunities into qualified leads.
Start with clear audience segmentation, create relevant messaging for each stage, and continuously optimize based on performance data.
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Ready to build your retargeting strategy? At Story Agency, we help manufacturing and industrial companies in the Southeast develop retargeting strategies that convert. Schedule a consultation to learn how we can help you maximize your advertising ROI.